Future-Forward Healthcare: Improving Accessibility with Tech and Innovation  


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Future-Forward Healthcare: Improving Accessibility with Tech and Innovation  

Innovation is one of the fuels to success. With the latest tools and technological advancements, companies propel forward and achieve their goals.

Healthcare is no exception. With ever-growing demands for efficiency, accessibility, and top quality, healthcare professionals must comply with the industry’s changing needs. As a leader, it becomes your responsibility to drive these changes and improvements in your company. How? Leverage the newest technologies to establish future-forward healthcare services.


Challenges in the Healthcare Industry 

In America, healthcare is a priority for many individuals. This is proven by 158 million Americans covered by insurance like Medicare and Medicaid.¹

Despite its relevance to nearly half of the American population, the healthcare industry still faces many challenges. Employers, employees, and patients alike experience issues such as:


1. Limited Access

Affordable and quality healthcare is not always accessible to many Americans due to its average cost. Even if the patient can afford the services, there are still barriers like the inability to access hospitals and healthcare facilities. This is significantly more difficult for individuals with physical disabilities or those in remote areas.


2. High Costs

The US healthcare system suffers from huge costs, straining families, employers, and government budgets. Hospital stays, procedures, and drug prices continue to increase annually. Simply identifying an individual’s sickness can be costly.


3. Communication Gaps

Fragmented systems and data silos lead to a lack of coordination between healthcare providers. This creates information gaps as records remain unintegrated across relevant health institutions. These gaps can also result in medication errors, duplicated services, and even more severe complications.


4. Staff Shortages

Shortages of nurses, primary care doctors, and specialists are nearing critical levels as demand grows with the aging population. This leads to unsafe patient loads for existing healthcare teams. Staff may also experience burnout, affecting their overall performance.


5. Improper Tech Integration

Technology and its tools remain disjointed across most provider systems. Outdated software can lessen efficiency, while the lack of knowledge and skills to navigate new tech can cause further challenges.


Future-Forward Healthcare: Embracing New Technologies 

Despite the issues of our current healthcare system, technology, and innovation hold exciting new solutions that can transform this landscape for the better. Implementing new tech tools is a unique opportunity for healthcare leaders to creatively leverage digital tools to drive accessibility, equity, engagement, and overall value in healthcare.

By proactively embracing technology to enhance care quality, the healthcare sector can set a new standard focused on delivering patient-centric and effective treatment for all. The challenges within the industry are real, but the integration of tech tools brings hope to transforming healthcare for the better.

Here are examples of tech tools and services you should consider adopting into your organization.


1. Artificial Intelligence

Its ability to analyze vast datasets and identify patterns allows for more accurate and timely diagnosis of different medical conditions, resulting in fewer tests and lower costs.

AI can also personalize treatment plans based on the patient’s characteristics, needs, and requirements. Moreover, AI can expedite drug discovery and creation, allowing patients to access quicker recovery and innovative therapies.

With its ability to provide accurate and efficient results, AI can transform the industry by providing more precise and personalized healthcare systems.


2. Chatbots

Chatbots enhance patient engagement and communication by providing real-time conversation and accurate responses to patient queries. These bots improve healthcare resource accessibility, especially for patients with mobility issues or those far from the cities.

Meanwhile, chatbots streamline communication, reduce administrative burdens, and provide a more efficient workflow for healthcare providers. Embracing chatbots facilitates better interaction and ensures that individuals receive prompt assistance.


3. Cloud Modernization

Cloud modernization involves updating and optimizing IT infrastructure. Integrating cloud systems can lower costs and reduce the need for extensive physical infrastructure and maintenance. It typically consists of transitioning from traditional paper documents to cloud-based systems. This transformation is crucial to improve accessibility, collaboration, and scalability in healthcare.

Cloud-based platforms enable healthcare providers to share patient information safely and efficiently, leading to a more coordinated and integrated service. With the ability to store and access data remotely, healthcare facilities can be more flexible and prevent communication gaps through Medical Blockchains and Electronic Health Records.

Read More: Cybersecurity Challenges in the Age of Generative AI and Cloud: Insights from Wipro’s 2023 Report 


4. Patient Scheduling Solution

One of the main goals of integrating technology in healthcare is to automate and streamline appointment booking processes to improve patient experience by reducing waiting times and minimizing scheduling errors.

Patients will benefit greatly from the convenience of scheduling appointments and receiving reminders for appointments. For healthcare providers, this efficient scheduling ensures utilizing resources, reducing administrative burden, and creating a smoother workflow.

By embracing patient scheduling solutions, healthcare organizations can prioritize patient accessibility and contribute to a more organized and patient-centric approach to healthcare delivery.


5. Developmental Operations

Development Operations (DevOps) is a set of practices that combine software development and IT operations. DevOps is instrumental in increasing an organization’s ability to deliver faster services in the healthcare sector.

A collaboration between development and operations teams has been proven to streamline the software development life cycle. This approach allows quicker adaptation to changing healthcare needs and a more responsive and resilient healthcare IT infrastructure.

Embracing DevOps in healthcare aligns technology development with the dynamic nature of patient care. Its implementation can also help you develop a culture of continuous improvement and innovation within your healthcare teams.


6. Robotic Process Automation

Not to be confused with Chatbots, Robotic Process Automation (RPA) involves using software robots to automate routine and repetitive tasks in healthcare. This technology enhances operational efficiency by reducing manual intervention in processes like data entry, billing, and administrative tasks.

RPA allows healthcare professionals to focus on more complex and patient-centered activities, allowing professionals to focus on quality and accessibility.

Read More: Adapting to Automation – Thriving in the Changing IT Landscape 


7. Project Management Office (PMO)

The Project Management Office (PMO) is a centralized unit within an organization that defines and maintains project management standards and practices. Since healthcare institutions have numerous projects and initiatives, a PMO can maintain project management standards by ensuring effective planning, execution, and monitoring of healthcare projects. A PMO can also drive organizational efficiency and project success.

This technology-related service can provide your company with a structured framework to facilitate communication and collaboration among stakeholders. By enforcing high-quality standards and best practices, PMOs contribute to successfully implementing healthcare initiatives and align projects with the organization’s goals.


8. Chief Information Officer (CIO) Services

A Chief Information Officer can manage information technology within an organization strategically. With a CIO, healthcare providers can produce IT strategies, implement them efficiently, and avoid improper tech integration. They can also oversee the implementation of tools like electronic health record (EHR) systems, health apps, and other technology-driven solutions.

CIOs are essential for optimizing the use of technology in healthcare. It embraces innovation and drives your organization’s IT infrastructure to deliver high-quality, patient-centered care.

Read More: The Benefits of Technical Services and How to Optimize Your IT Infrastructure 


Accessibility Through Government Services 

To become an organization with the best possible services, you need a trusted personnel provider that can supply you with top talent.

Strategic Systems is here to help provide this service. With nearly two decades of experience, our expertise empowers our clients with tailored solutions. We understand your business demands and will do our best to provide you with the right professionals.

Reach out to us today and let us help you create a future-forward healthcare.



  1. Pearl, Robert. “3 Shocking Healthcare Statistics For 2023.” Forbes, 9 Jan. 2023, www.forbes.com/sites/robertpearl/2023/01/09/3-shocking-healthcare-statistics-for-2023/?sh=772c10392860.