Job Title: Senior AV Technician
Duration: 3 weeks
Location: Pittsburg PA candidates must be onsite for this position.
- Primary conference room / huddle/ training room setup
- Requirement – experience in setup / test functionality of Logitech equipment
Workspace setup / cable management
Huddle Rooms, Conference Rooms, and Training Rooms
- Installation, setup, and testing of Teams conferencing devices / software in rooms.
- Installation and Setup of Logitech equipment, to include:
- Rally bar conferencing devices, wall mounts for video bars, camera mounts and cameras, Logitech Lenovo mini and tap controllers, Logitech Rally mic pod hubs – microphone interface adapters, Logitech Rally table and ceiling mounts for mic pods – brackets for microphones, Logitech Rally microphone extension cables (estimated at 33 ft), Logitech Rally microphones, Logitech Tap scheduler built in scheduling panel for meeting rooms.
- Cable management.
- Installation of LCD TV tilt brackets.
- Installation of 98” LED TV’s, 75” LED / LCD TV’s.
Desktop and Offices
- Setup dual monitors, mouse, keyboard, docking stations, phones, and printers.
- Connect to network.
- Test wired and wireless connection with customer laptop.
- Dress cabling neatly / cable management.
- Troubleshooting and support experience with Customer issues.
- General knowledge of email systems.
- General troubleshooting skills for client connectivity, networking, and security.
Customer Service Skills
- Shows respect to end users and is empathetic.
- Proficient listening and communication skills.
- Proficient problem solver – ability to anticipate end user needs and address or escalate as needed.
- Manages one’s own time effectively.
- Comfortable working as part of a team; sharing in creation and completion of deliverables.
- Develop and keep track of open issues.
- Engagement is onsite in Pittsburgh, PA.
- Technicians will be part of team led by a Project Manager.
- Role does not require bi-lingual capabilities.
- Passes a background check.
- Negative drug test.
- Must be a US Citizen.