Sr. Operations Specialist

Job Description

  • Location: Phoenix , Arizona
  • Type: Contract
  • Job #8769

Job Title: Sr. Operations Analyst
Duration: 12 Months +
Location: Remote in Phoenix, AZ

The Operations Analyst is responsible for processing the department’s daily transactions as well as providing operational support to internal business partners and/or Clients. May provide mentoring and coaching; and help to ensure the day-to-day functions are executed according to policies and procedures and in a timely fashion.

Responsibilities may include but are not limited to:
• Responsible for settlement of all FX related transactions (incoming/outgoing wires, MCA FX, Interest Rate Derivatives, standing wire, exotics).
• Following Bank policies and procedures regarding Risk analysis of trades/wires Including OFAC and Dodd Frank regulations
• Generation and delivery of all post trade confirmations. (Tracking outgoing/incoming traffic and recording all outstanding items).
• To deal with all FX related pre and post payment inquiries working with both Wire Investigations and R&R.
• Maintaining internal working relationships with relevant internal teams (FX Sales/Trading/Relationship teams, IT Support, Legal/Compliance/Risk/Fraud).
• Responsibility and ownership of cross-training across all departmental functions.
• Builds relationships with team and other internal clients and collaborates to resolve issues.
• Recommends potential process improvements. Special Projects as assigned by management.
• Participates in meetings, coaching and other duties as assigned by management.
• Works within established procedures, processes and/or regulatory guidelines and utilizes authority matrix to level of determinations. Independent judgment is minimal as decisions are predominantly guided by precedent or process.
• Demonstrated knowledge of bank products, regulations, processes and procedures; may require knowledge of more than one group of operational functions.

• Organizational Skills
• Thoroughness
• Technical Capacity/Ability to Work with Variety of Systems
• Problem Solving/Analysis
• Accountability
• Time Management
• Flexibility
• Collaboration

Required Education and Experience
• High School Diploma or Equivalency PLUS
• 3-5 years of related professional experience (banking/financial services industry or customer service) OR
• 5-7 years of overall experience
• Bachelor’s Degree desired and may be considered as 1-2 years overall experience


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Strategic Systems, Inc. is an Equal Opportunity Employer. We do not discriminate against qualified applicants based upon any protected group status, including but not limited to race, color, creed, religion, gender, national origin, ancestry, age, marital status , military or veteran status, sexual orientation, physical or mental disability or medical condition as defined by applicable equal opportunity laws. All employment is decided on the basis of qualifications, merit, and business need.