Sr. QA Analyst

Job Description

  • Location: Phoenix, Arizona
  • Type: Contract
  • Job #8823

Title: Sr. QA Analyst
Duration: 12 months+
Location: 100% Remote

The Senior QA Analyst is responsible for leading the end-to-end quality of projects within the Company’s Online Account and Case Management portfolios. The Sr QA Analyst creates, tests, and plans for both manual and automated testing of data integration and visualization applications. The Sr QA Analyst delivers creative and innovative solutions to support the development team through planning and prioritization of test design, test development, and test automation activities. This position works closely with application developers, business analysts, infrastructure engineers and Offshore QA Analysts through all stages of the software development process to ensure that all systems meet organization standards and end-user requirements. This work will be accomplished within an Agile methodology or other methodologies in support of a Continuous Delivery Pipeline with frequent application releases.

The following responsibilities are general duties that a particular employee in this position may or may not be required to perform. The actual duties required of this position will vary.

  • Works with project lead and project team to plan, estimate, schedule and execute testing for applications including:
    • Establishing, organizing and monitoring testing deliverables
    • Documenting and executing complex software test plans and strategies
    • Ensures traceability of test cases back to project requirements
    • Executing end to end test scenarios
    • Coordinating and supporting user-acceptance test plans
    • Working with project management and development staff to report and resolve complex issues
    • Works directly with appropriate IT personnel to understand project concept, objectives and approach of software development projects
  • Ensures software applications are error-free and meet functional requirements
  • Participate in all aspects of testing at all levels, including functional, system, regression and load testing
  • Records and reports on testing metrics
  • Responsible for the overall success of testing
  • Follows documentation standards and ensures support documentation is created and updated as necessary for all standard software
  • Performs other job-related duties as assigned


  • Bachelor’s degree in computer science, information technology, management information systems, or related field or equivalent experience
  • 5+ years experience performing QA activities with demonstrated leadership abilities
  • 3+ years experience with E2E automation testing using Cypress and other tools/frameworks like Selenium, TestNG and Cucumber
  • 3+ years experience with API testing using tools like Postman and Swagger
  • Experience managing CI/CD pipeline using tools such as Git, Jenkins, and .YML
  • Experience with database testing, preferably in SQL Server
  • Experience working in a fast-paced, Agile environment
  • Demonstrated ability to mentor other QA team members
  • Strong written and oral communication skills
  • Ability to interact with IT personnel and Product Owners on all levels to resolve complex issues and provide solutions in a timely manner
  • Must have a desire for achieving excellence in customer satisfaction, process and product quality and reliability
  • Ability to interact effectively as a leader and as a member of a team and work collaboratively with other departments
  • Understands the need for and consistently practices effective teamwork with others
  • Capable of prioritizing and managing assignments, tasks and projects to completion with minimal supervision
  • Ability to maintain a detail-oriented approach while multitasking in a fast-paced environment


  • Experience with tools like Rally, Jira, Confluence, Lighthouse, CrUX Report
  • Experience with Native App testing (iOS and Android) using tools like Appium
  • Experience with web-based diagramming applications like Lucidchart
  • Web & Portal Experience
  • Waste industry experience
  • Usability testing
  • AS400 or iSeries experience
  • .Net, Web Services and XML experience
  • Understanding of AWS Infrastructure
  • QA Tools – HP ALM, Test Foundation Server

Software Quality Assurance Certification from an industry recognized organization (such as ISTQB)


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Strategic Systems, Inc. is an Equal Opportunity Employer. We do not discriminate against qualified applicants based upon any protected group status, including but not limited to race, color, creed, religion, gender, national origin, ancestry, age, marital status , military or veteran status, sexual orientation, physical or mental disability or medical condition as defined by applicable equal opportunity laws. All employment is decided on the basis of qualifications, merit, and business need.